Our Refund Policy
We want you to be completely satisfied with our services. If you are not satisfied with your purchase, we offer a refund within the first 6 hours of your service activation.
Eligibility for Refund
- Request must be made within 12 hours of purchase
- Service must not have been used extensively
- Refund applies to hosting services only
- Domain/VPS/RDP are non-refundable
How to Request a Refund
To request a refund, please contact our support team through:
Discord Support
Fastest responseEmail Support
Professional assistanceSupport Ticket
Detailed trackingProcessing Time
Refunds are typically processed within 3-5 business days after approval.
Processing time may vary depending on your payment method and financial institution.Important Notice
All refund requests are reviewed individually. Our team will assess each case based on usage, time elapsed, and service conditions to ensure fair processing.