If you are a copyright owner or an authorized representative and believe that content hosted on our services infringes your copyright, you may submit a written notice including the following information:

• A physical or electronic signature of the copyright owner or the individual authorized to act on their behalf.
• Identification of the copyrighted work claimed to have been infringed.
• Identification of the allegedly infringing material, including URL(s) or file path(s) sufficient to locate the material on our systems.
• Full contact details of the complaining party, including name, address, telephone number, and email address.
• A statement that the complaining party has a good-faith belief that the disputed use of the material is not authorized by the copyright owner, its agent, or applicable law.
• A statement that the information provided in the notice is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the copyright owner.

Incomplete or invalid notices may be rejected or delayed.

DMCA notices may be submitted to our main support email: support@asheocloud.com

For reports of network abuse, spam, or other violations of our Acceptable Use Policy, please contact our abuse team: abuse@asheocloud.com

Notices may be submitted in the following languages: English, Hindi, Italian. Notices submitted in languages outside this list may not be processed.

We may forward valid notices to the customer or account holder associated with the content in question.

If content has been removed or disabled in response to a DMCA notice, the affected user may submit a counter-notification. The counter-notification must include:

• The user’s physical or electronic signature.
• Identification of the content that was removed or disabled and the location where it previously appeared.
• A statement, under penalty of perjury, that the user has a good-faith belief that the content was removed or disabled as a result of mistake or misidentification.
• The user’s full contact details, including name, address, telephone number, and email.
• A statement that the user consents to applicable legal jurisdiction and agrees to accept service of process from the original complaining party or their authorized representative.

Upon receipt of a valid counter-notification, we may restore the content unless the original complaining party initiates legal action within fourteen (14) business days.